Effective as of January 9, 2017
1. What information we collect
We collect certain personal information on our Sites, e.g. information in relation to prospective customers interested in our solutions, information from users of the Sites to help us manage our customer relationships and information from candidates responding to job advertisements. Personal information is information that can be used to identify you individually, such as your name, address, phone and fax numbers, and e-mail address. We also collect certain technical information from users of our Sites which may include information about how you use our Sites, the areas of our Sites that you visit, your internet protocol (IP) address, your browser type, and your internet service provider (ISP). We will not knowingly collect or use personal identifying information from children younger than 13 without parental consent.
The following is a more detailed explanation of these types of information.
We may collect information that identifies you personally, such as your name, address, phone and fax numbers and e-mail address, when you submit a form, such as, but not limited to, a form that requests additional information about Multimedia Glory products, technologies and solutions. We may collect additional information if you choose to submit it, including, but not limited to: job title, employer, business telephone number, and mailing address. We will only collect and use this information to the extent it is necessary to respond to your inquiry, form/amend or perform a contractual relationship with you, and to send you communications related to our solutions, products, services, promotions, company, and other products or services as further described in the section entitled, “How we use information we collect”, below.
If you choose to submit your resume to us through our Sites or via a third party website, we will collect the information provided in order to contact you about potential employment opportunities.
Technical and usage information
We and our third party service providers may collect technical information from you, including anonymized information about how you use our Sites and the areas of our Sites that you visit.
How to Manage Cookies
In addition to the options provided above, you may refuse or accept cookies from the Sites at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Sites may operate as intended.
2. How we use information we collect
We collect personal information about you through the Sites to communicate with you, to the extent permitted by applicable law, about our solutions, products, services, promotions, company, and other products or services we think may be of interest to you. In the absence of your express prior consent, we will only send you marketing emails to advertise for our own products or services that are similar to those you purchased from us. You can object (opt-out) to the receipt of such marketing emails at any time, without any costs arising (other than transmission costs), by following the unsubscribe link found at the bottom of each marketing email or by contacting us as described in the section entitled, “Contact Us”, below. In addition, if you submit your resume, we will contact you about potential employment opportunities. We may share your personal information with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service as described in the section entitled “How we share information with third parties” below. We use technical information which does not identify individual users, to improve user experience and overall quality of our Sites, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. For example, each visitor to the Site is identified by an IP address during their visit and IP addresses are automatically captured by Site management software. Multimedia Glory uses this information to help improve the operation of the Site and may at some time use this information to help adjust the content of the Site to the general geographic location of the visitor and for reporting purposes. Because technical information does not personally identify you, we may also use and disclose technical information for any other purpose. To the extent permitted by applicable law, we may combine personal information with technical information. If we do so, we will treat all combined information as personal information as long as it is combined. The personal information we collect is deleted once it is no longer used for the purposes stated above and if no statutory retention obligations apply (in which case the data will be deleted after the applicable retention period expires).
3. How we share information with third parties
We will share your personal information only in the ways and with third parties that are described in this policy. We do not sell your personal information to third parties and we will not provide any of your personal information to third parties for their marketing purposes without your explicit consent. The personal and technical information you provide to the Site may be shared, to the extent permitted by applicable law and to the extent necessary, with our third party agents and service providers who help Multimedia Glory operate the Sites; help Multimedia Glory provide the services requested by you; contribute to Multimedia Glory’s own sales and marketing efforts; and help Multimedia Glory with its recruitment and staffing efforts.
We may transfer and disclose information, including personal information, in response to lawful requests by public and governmental authorities and law enforcement agencies, including to meet national security or law enforcement requirements. In addition, we may disclose personal information to customers, vendors, service providers, public and governmental authorities and law enforcement agencies where required in order to comply with a legal obligation; when the law requires it, at the request of governmental authorities conducting an investigation; when we believe in good faith that disclosure is necessary to protect our rights; to investigate fraud; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of users of the Sites or others, in all cases only if and to the extent such transfer and disclosure is permitted by applicable law.
In addition, in the event Multimedia Glory goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. By providing your personal information, you agree that we may transfer such information to the acquiring entity without your further consent. You will be notified via email and/or a notice posted on our Sites of any such change in ownership or control of your personal information.
The security of your personal information is important to us. Please be assured that we have adequate security measures in place to protect against the loss, misuse and alteration of any personal information we receive from you.
5. Links to other websites
6. Multimedia Glory Blogs and other Forums
7. Where we hold data
We operate the Sites from Malaysia. If you are located outside of the Malaysia, please be aware that information we collect will be transferred to and processed in Malaysia. By visiting the Sites, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in Malaysia.
8. EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Multimedia Glory Sdn Bhd is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Multimedia Glory Sdn Bhd may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Multimedia Glory Sdn Bhd is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. Multimedia Glory Sdn Bhd complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
9. Independent Recourse Mechanism for Privacy Shield complaints for use by EU and Swiss individuals
In compliance with the Privacy Shield Principles, Multimedia Glory Sdn Bhd commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Multimedia Glory Sdn Bhd at:
Multimedia Glory Sdn Bhd
L-07-01, Level 7, Block L
Solaris Mont Kiara
No. 2, Jalan Solaris Mont Kiara
50480 Kuala Lumpur, Malaysia
Multimedia Glory Sdn Bhd has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.
11. Your Rights
You have the right to access and/or correct your personal information we hold about you by making an access and/or correction request and sending it to the contact email address listed below. We will respond to you within 40 days of receiving your request. You can make such a request by sending it to the contact email address listed below.
Other than as set out in this policy, we will provide you with notice and give you the right to opt out if your personal information is to be disclosed to a new third party controller or to be used for a purpose materially different from the purpose for which it was originally collected or subsequently authorized by you.
12. Contact Us
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